Absolutely! We have a dedicated fundraising section designed to help teams and groups take orders, calculate payouts and stay organized. Get In Touch!
Do you offer wholesale pricing?
Yes! If you’re an established retailer with a physical storefront, you can apply for a Kandy Kidz wholesale account. Get in touch!
Where is your candy manufactured?
Kandy Kidz candy is made in Canada at our own production facility. We source our raw materials locally and are inspected by local public health (Wellington-Dufferin-Guelph Public Health) and regulated under the Ontario Food Premises Regulation (O. Reg 493/17)
How do I track my order?
The quickest way to check your order status is through the Kandy Kidz Order Tracker. Orders are packed within 24 hours, and our mail couriers pick up twice a week. If you need extra help locating your order, use our online chat or get in touch!
How much does shipping cost?
Kandy Kidz offers multiple shipping options so you can choose the most affordable and convenient method for you. We provide local pickup in Guelph, Ontario, free shipping on orders over $100, and both ground and express delivery to most areas in Ontario —shipping rates are calculated based on your location. We also subsidize our shipping costs to ensure you get the best possible rate. For more information on shipping, see our full policy here: https://kandykidz.com/policies/shipping-policy
Can I cancel, return or report a lost or damaged item?
For safety and hygiene reasons, all candy sales are final once shipped and cannot be returned. However, if your order arrives damaged or compromised—melted, punctured, unsealed, or contaminated during delivery—you can request a refund or replacement. To request a refund, please click here and follow the steps: https://kandykidz.com/policies/refund-policy
